Fast & Secure Shipping

At Aura by Pratima, we are committed to delivering your orders quickly, safely, and efficiently. We understand that timely delivery is an important part of your shopping experience, and we work with trusted courier partners to ensure your products arrive in excellent condition.

Order Processing

All confirmed orders are processed within 1–3 business days after successful payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day. Once your order has been packed and shipped, you will receive an email or SMS with your tracking details.

Delivery Time

Our estimated delivery time is:Metro Cities: 3–5 Business DaysOther Cities: 5–7 Business DaysRemote Areas: 7–10 Business DaysDelivery times may vary during festivals, public holidays, sales, or due to unexpected courier delays.

Shipping Charges

We offer Free Shipping on eligible orders above the minimum purchase value. For orders below the required amount, a small shipping fee may apply. The exact shipping charge, if applicable, will be displayed during checkout before payment.

Order Tracking

Once your order is shipped, you will receive a tracking number through your registered email or mobile number. You can use this tracking ID to monitor the delivery status of your order anytime.
Delivery Information Please ensure that your shipping address, contact number, and other delivery details are accurate while placing your order. Incorrect or incomplete information may result in delivery delays or failed deliveries.
If your package arrives damaged, opened, or you receive the wrong item, please contact our customer support team within 48 hours of delivery with clear photographs. We will review your request and provide a suitable solution as soon as possible.
Our Commitment Customer satisfaction is our highest priority.
We strive to provide fast, secure, and reliable delivery services so that you can enjoy a smooth shopping experience with Aura by Pratima.
If you have any questions regarding shipping or delivery, our customer support team is always ready to assist you.